Affected System: Engage
Date Issue Reported: July 2022
Resolution Phase: Resolved
Description of Issue:
- The Expected Onboarding Completion Date triggers Inactive profiles once it hits the targeted day, even if onboarding has been completed prior and the member is Active.
- Engage sends an email to VIC and members stating they've been deactivated in the system
- The trigger is due to the date highlighted below on the Volunteer Application
We're sorry for any inconvenience this may be causing and if your chapter receives this message, please email firstname.lastname@example.org and we'll review and update the profile.
Our developers are working to resolve this issue.
Thank you for your patience,