Asia W.

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Activity overview

Latest activity by Asia W.
  • Asia W. created an article,

    Event Reminders

    Affected System: All Active Mentors/Engage UsersDate Issue Reported: 4/24/24Issues/ Enhancements Sheet: SCORESF-1086 Details: We have identified a bug in SCORE Engage affecting event reminder notif...

  • Asia W. created an article,

    Session Notes Not Being Sent To The Client

    Affected System: All Active Mentors/Engage UsersDate Issue Reported: 3/27/24 (Resolved)Issues/ Enhancements Sheet: SCORESF-1046 We have double-checked our email system and noticed that some emails ...

  • Asia W. created an article,

    Edit Location on Session Flow

    Affected System: All Active Mentors/Engage UsersDate Issue Reported: 3/27/24 (Resolved)Issues/ Enhancements Sheet: SCORESF-1037 Details:Branch information is not displayed in the Session Notes; Edi...

  • Asia W. created an article,

    Engage Search Results

    Affected System: SCORE EngageDate Issue Reported: 3/27/24  (Resolved 4/3/24) Some SCORE Engage users are encountering the issue when using the global search feature. If you're experiencing any iss...

  • Asia W. created an article,

    Chapter Client Request-Need Action

    Date Reported: 3/20/24 (Resolved)Affected Users: Engage Our development team is currently investigating the issue and will provide an update once they determine if it can be resolved today. It's im...

  • Asia W. created an article,

    Email Limit Reached

    Date Reported: 2/27/24 (Resolved)Affected Users: Engage  The development team is currently investigating which remaining emails we can transition out of Salesforce, particularly focusing on event r...

  • Asia W. created an article,

    Urgent: Volunteers unable to send emails from Engage

    Affected System: SCORE EngageDate Issue Reported: 02/13/24 ___________________________________________________________________________________   Status Update: 2/14/24 (11:00AM EST)Dear Volunteers,...

  • Asia W. created an article,

    Pause Mentor Assignments Field

    Targeted Audience: Mentors, CICsAffected System: SCORE EngageDate Issue Reported: 09/14/2023Expected Resolution Phase: September 2023Issues/ Enhancements Sheet: SCORESF-886 Pause Mentor Assignments...

  • Asia W. created an article,

    "Message from your SCORE Mentor" Email Not Sent to Client & Mentor

    Targeted Audience: MentorsAffected System: SCORE EngageDate Issue Reported: 09/14/2023Resolution Date: 09/15/2023 On 09/14/2023 we discovered that the "Message from your SCORE Mentor" email notifi...

  • Asia W. created an article,

    AI Transcription Tools

    Tools and Selection Considerations Available tools using Large Language Model / Conversational AI technology as of Aug. 27, 2023. ToolZoom Pros Cons Free ChatGPT   Easy for experimentation ...