Asia W.
- Total activity 175
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Activity overview
Latest activity by Asia W.-
Asia W. created an article,
Issue with Assigning Provisional Co-Mentors
Resolution Phase: Resolved We are aware of an issue in Production (PROD) that is preventing mentors from assigning provisional co-mentors to a client session.What’s Happening?This issue is related ...
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Asia W. created an article,
Volunteer Application: Course Completion Sync
Resolved 7/31/25We’ve identified an issue affecting Provisionals whose course completions are not displaying as “Complete” on the Volunteer Application, even though the completions do appear correc...
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Asia W. created an article,
Provisional Profile Creation- Bug
Current Status: Resolved 7/31/25Impact: Users may be unable to access Engage, but can access @scorevolunteer.org emailWe’re currently experiencing an issue with the provisionals profile creation. O...
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Asia W. created an article,
Mentoring Request (City/State)
Issue: Missing City/State Fields on Client Mentoring Request FormSystem/Platform: Client Intake Form 641 (Engage)Description:When a client submits a mentoring request using the client intake form, ...
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Asia W. created an article,
Events and Mentoring Request Form
Date Issue Reported: 6/6/2025Resolution Phase: Resolved We are currently experiencing an issue where registrations and MREs are being submitted, but they are not appearing in Engage. Please note, t...
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Asia W. created an article,
Engage Forms Down
Resolved Date: 04/21/2025Issue: Registration Forms Unavailable Details:Registration forms for the event and mentoring requests are currently unavailable. Users are experiencing significant lag and ...
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Asia W. created an article,
Zoom Outage
Date Issue Reported: April 16, 2025 Resolution Phase: Resolved ETA: End of Day (4/14/2025) We want to inform you that today Zoom experienced a nationwide outage. This issue impacted all Zoom funct...
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Asia W. created an article,
About: Annual Reports
Since FY2021, SCORE’s Annual Reports have evolved into a fully digital format. Downloadable PDFs have been discontinued, although each year’s Consolidated Financial statements for the previous fisc...
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Asia W. created an article,
BIRT Reports
Date Issue Reported: 03/17/25Resolution Phase: Resolved Update: There is an issue with mentors not being able to access the Clients Not Yet Contacted in BIRT Reports. The link on the Engage side ne...
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Asia W. created an article,
Experience Site Users Not Activated for Some Contacts Upon Update
Date Issue Reported: 2/27/25Resolution Phase: ResolvedDescription: We are experiencing an intermittent issue in SCORE Engage where some volunteers are not being automatically activated when their a...