Engage Blank Screen

Affected Audience: All Users
Date Issue Reported: 11/15/24
Resolution Phase: Resolved

Are you experiencing issues viewing Engage screens? Clearing your browser's cache and cookies can often resolve this issue below:

Example

Here's a quick guide:

1. Open your browser (Chrome, Firefox, Safari, etc.)

2. Clear browsing data:

   • Chrome: Click the three dots in the top right corner > Settings > Privacy and security > Clear browsing data.
   • Firefox: Click the three horizontal lines in the top right corner > Privacy & Security > Cookies and Site Data > Clear Data.
   • Safari: Go to Safari Preferences > Privacy > Manage Website Data.

3. Restart your browser.

Please note you'll need to sign back into Engage with your SCORE Email (@scorevolunteer.org) Email: How To: Login to Engage

If you're still facing issues after clearing your cache, please contact SCORE Support for further assistance at help@score.org.

Best regards,