Pause Mentor Assignments Field

Targeted Audience: Mentors, CICs
Affected System: SCORE Engage
Date Issue Reported: 09/14/2023
Expected Resolution Phase: September 2023
Issues/ Enhancements Sheet: SCORESF-886

Pause Mentor Assignments Field" No Longer Unchecked When "Pause Mentor Assignments Start Date" & "Pause Mentor Assignments End Date" Fields are Cleared

We regret to inform you that we're currently experiencing an issue with the "Pause Mentor Assignments" field not automatically unchecking when the “Pause Mentor Assignments Start Date” & the “Pause Mentor Assignments End Date” fields are cleared. We became aware of the issue on 09/14/2023. The issue was escalated to the dev. team on  09/15/2023.

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Our engineers are actively investigating the root cause of the issue. Rest assured, the resolution of this issue is our top priority. 

We apologize for any inconvenience and thank you for your patience.

Regards,

The Engage Team.