Affected System: Engage
Date Issue Reported: 11/12/22
Resolution Phase: In Progress
Open Issue/Enhancements Sheet: Issue SCORESF-703
- When a classification update is requested per How to Request Classification Update – Active Status, and the volunteer completes their required training, SCORE Engage should update the requested classification on the volunteer's contact record automatically, which currently does not work as expected. We first discovered this issue on 11/12/2022.
- Deploy a fix for the process that updates a volunteer's classification automatically once they've completed the required training for that classification.