Affected System: Engage
Date Issue Reported: 10/24/22
Resolution Phase: Resolved
Open Issue/Enhancements Sheet: SCORESF-639
When a mentoring request is created from the client contact record using the
Add/Edit sessionbutton, the phone number is not assigned from the client's contact record to the mentoring request record. This results in a blank phone number field on the mentoring request record.
- Update the automated process that assigns the client’s phone number from the contact record to the mentoring request record when using the add/edit session button.
- The phone number is showing on the Contact Record
- Not updating on Case Record, showing blank.