Where Do I Access My Chapter’s Social Media Metrics Dashboard?

Real time reporting to measure your chapter’s progress on social media is available as part of the Chapter Social Media Support funded by SCORE HQ and executed by Hiper. This includes access to SOCi to review real-time social media metrics and access to a custom dashboard to review your ad campaign performance if you participate in optional social media advertising.

SOCi Reporting Dashboards 

SOCi has a robust reporting dashboard with additional metrics and resources available to local chapters. The insights include all profiles covered by the Chapter Social Media Program (Facebook, Google Business Profile and LinkedIn) as well as any additional Twitter or Instagram account you may be running for your chapter. You will find fan demographic data, post performance and your account's reach all included in the SOCi reports.

If you’d like to request access to SOCi, email socialmedia@score.org.

For an overview of the SOCi Reporting Suite, watch our recent training here.

To learn how to view and customize a report, watch our recent training here. 

Hiper Ad Campaign Dashboards (optional)

In addition to SOCi reports, if you are participating in certain optional, paid advertising campaigns offered by Hiper, custom dashboards are provided to your chapter to measure campaign effectiveness. 

To ask a question about the custom paid advertising dashboards, please email ads@hi-perlocal.com.

For more information about paid social media campaign options available to your chapter, click here. 

Additional Resources:

• Website metrics- If you need access to your local score.org chapter website metrics,
  please email marketing@score.org to request access to Google Analytics.
• SCORE service metrics- Data may be accessed through Engage. For more information,
  please visit the Engage Resource Toolkit on the Support Center.

Looking for more information about Chapter Social Media? Return to the Support Center. 

Still have a question?  Our social media team is here to provide additional guidance as needed. Please email socialmedia@score.org.