How To: Cancel an Event

Audience: Event Manager

Introduction

Situations may arise where an event needs to be canceled. To cancel an event, the Event Manager needs to access the event record and change the event status to Canceled. A reason must be provided to save the change. Once the status of the event has been updated to Canceled, email notifications will be sent to all registrants and the Workshop Presenter(s). Additionally, all registrants’ statuses will be updated to canceled.

Note: To view the full list of notifications for the Event Journey, click here. (You must be signed into your @scorevolunteer.org account.)

Event Cancellation

Policy change: When canceling an event, a cancellation reason is required. 

1. From the Home Page, select Events.
              
    
   
   
2. From the event list, select your event.
   
    
   
   
3. Once on the event record, click the Edit button.
   
          
   
   
4. Change the Event Status to Canceled using the drop-down field.
   
                                      
   
   
5. You will not be able to save the change until you enter a Cancel Reason. Then hit Save.
   
                    
   
   
6. Once the event has been canceled, a notification will be sent to all registrants and their status will be updated to canceled.
   
                                        
   
   
7. All Workshop Presenters will also receive an email notification of the event cancellation.