To support your chapter’s efforts at the local level, SCORE HQ provides free, centralized social media content publishing, profile management and more for your chapter to drive brand awareness, engagement and improvements in measurable business metrics.
The FY24 Chapter Social Media program support funded by SCORE HQ includes:
SOCI Access – You get free access to SOCi – a social media management dashboard that allows you to publish local content, respond to comments and messages, review channel performance and more.
Location Data Management – We sync accurate chapter data (like address, phone number and contact information) to 120 networks like Google to improve local organic search rankings.
Review Monitoring & Community Engagement – We monitor your chapter channels for reviews, messages and comments on a 24hr cycle and respond and/or escalate as necessary.
Content Publishing – We publish localized content to your chapter’s Facebook Pages, Google Business Profiles and LinkedIn Company Pages 2x per week according to our monthly content calendar.
Local Event Support – We help promote ALL of your chapter workshops by sharing posts about your upcoming events on your chapter’s Facebook Page.
Local Success Story Support – We help share ALL of your chapter success stories by sharing posts about your new success stories on your chapter’s social channels.
Performance Reporting – You have access to real-time social media reporting for all chapter social media channels connected in our SOCi system.
Webinars & Office Hours – We offer monthly webinars and office hours for chapter volunteers to review program results, share best practices and ask questions.
Ticketing System – We are available to answer your questions through our dedicated email ticketing system at email@example.com. You can expect a response within 24hrs during operating hours.
This program aims to serve as a comprehensive starting point for your chapter’s social media presence. The HQ Social Team has all of the above-mentioned services covered. We invite you to elevate this strategy by layering in your own localized tactics.
Looking for more information about Chapter Social Media? Return to the Support Center.
Still have a question? Our social media team is here to provide additional guidance as needed. Please email firstname.lastname@example.org.