Check your SCORE email regularly, as this is how SCORE communicates with volunteers. While SCORE email is not forwardable to another account, you can receive SCORE email on your phone: SVO (@scorevolunteer.org) Email Help – Support Center. All SCORE business must be conducted under your SCORE email including client communication. All volunteers must use @scorevolunteer.org email in order to remain active.
Please note that you will need to be signed into your SCORE email in order to access our online CRM, Engage. If you are logged into a personal Gmail account, you will need to log out or use a different browser to access Engage the first time.
Onboarding as a volunteer with SCORE is an ongoing, multi-step process which is ideally completed within 60 consecutive days. The most motivated individuals complete their training in 30 days! If you have questions about your training, status, or plans to be away, please contact your Regional Volunteer Intake Coordinator (RVIC).
Complete your SCORE profile and keep it updated. Questions about your profile? Check out the Power Up Your Profile guide.
Review resources available on the Support Center to familiarize yourself with SCORE polices and procedures. Some resources to get you started:
Refer any technical issues to our highly-responsive helpdesk: help@score.org, and please copy your RVIC on any message you send and let them know about any problems you encounter.
Please be aware that Engage periodically sends automated reminder messages. If you ever need clarification of any automated message, please contact your RVIC.
Comments
1 comment
Updated 3/14/25 to include additional resources.
Please sign in to leave a comment.