How to Access SCORE Training in Engage – Support Center

How to Access Online Learning

1) Log in to Engage at https://score.force.com.

2) From the Engage homepage, click Access Online Learning on the right column, under the Volunteer Training section.

3) This will take you to the SCORE Training Homepage.
In case you receive a message to disable a pop-up blocker preventing SCORE Training from launching, you can follow these instructions here to disable that pop-up blocker and access the SCORE site: https://help.score.org/hc/en-us/articles/360033477074-How-to-Disable-Common-Pop-up-Blockers

4) All Courses are located on the Homepage, scroll down. Click on a module to start the course of your choice.

Note: For new provisional members, the required modules during your first 90 days of onboarding are determined by role here: Onboarding Process for All Volunteers

5) To register for the course, click Register.

6) Then, click Start.

6) Select the training link to start the video or to view the training document.

7) After viewing all the pages in the training module, you can exit from the training window/tab. Note that tabbing out of the presentation will stop the presentation from playing. When done, you should see a checkmark on the required training module and your progress will show 100%.

For Mozilla Users Only:

Step 8) Due to a recent update with Firefox Mozilla, our users are required to do this next step. When a module opens and it's loading, click anywhere on the page to load the page.