Khrisna Murphy

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Activity overview

Latest activity by Khrisna Murphy
  • Khrisna Murphy created an article,

    Fact Sheet about Importing Attendance

    Audience: Event Managers    Introduction  The SCORE HQ Support Team will work with you to manage events that were created and managed in Constant Contact prior to your chapter’s transition to Engag...

  • Khrisna Murphy created an article,

    How To: Add a Co-Mentor

    Audience: Mentor Introduction Co-mentors can be added at the time the original session is entered or by editing an existing session. Below are the steps in adding the co-mentor by editing an existi...

  • Khrisna Murphy created an article,

    Engage is Down for UAT and Production - RESOLVED

    Affected: Impacting all US Salesforce Users Reported Issue on 06/09/2021  -- Resolved as of 6/10/2021 Description of Issue: Engage is sporadically unable to connect. Impacting all users in the East...

  • Khrisna Murphy created an article,

    Engage Bulletin 05-24-2021

      Engage Release Notes - May 24, 2021   The following enhancements in SCORE Engage will be available on 5/24/2021. In this release, the below changes will be available to all active users: Enhanc...

  • Khrisna Murphy created an article,

    Engage Bulletin 05-04-2021

    Engage Release Notes - May 4, 2021   The following enhancements in SCORE Engage will be available on 5/4/2021. In this release, the below changes will be available to all active users: Enhancement...

  • Khrisna Murphy created an article,

    Best Practices for JRNI Calendar

    Best Practices for JRNI Calendar Client-Facing Side Deployment Introduction  Engage provides a scheduling calendar that can be useful for the clients to book their own appointments with the chapter...

  • Khrisna Murphy created an article,

    Unable to View the Mentoring Request ---RESOLVED

    Affected: All chapters in Engage Reported Issue 04/29/2021 --- RESOLVED same day Description of Issue: Client Intake Users and Mentors are unable to view the mentoring request assigned to their ch...

  • Khrisna Murphy created an article,

    How to Access SCORE Training in Engage

    How to Access Online Learning 1) Log in to Engage at https://score.force.com. 2) From the Engage homepage, click Access Online Learning on the right column, under the Volunteer Training section. 3...

  • Khrisna Murphy created an article,

    How To: Search in Engage

    Audience: Introduction This guide is intended to show how to best use the global search box in the Engage system. From searching a client to a volunteer and practically any other data in Engage, i...

  • Khrisna Murphy created an article,

    Engage Bulletin 04-19-2021

    Engage Release Notes - April 19, 2021   The following enhancements in SCORE Engage will be available on 4/19/2021. In this release, the below changes will be available to all active users: Enhanc...