Khrisna Murphy

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Activity overview

Latest activity by Khrisna Murphy
  • Khrisna Murphy created an article,

    Best Practices for JRNI Calendar

    Best Practices for JRNI Calendar Client-Facing Side Deployment Introduction  Engage provides a scheduling calendar that can be useful for the clients to book their own appointments with the chapter...

  • Khrisna Murphy created an article,

    Unable to View the Mentoring Request ---RESOLVED

    Affected: All chapters in Engage Reported Issue 04/29/2021 --- RESOLVED same day Description of Issue: Client Intake Users and Mentors are unable to view the mentoring request assigned to their ch...

  • Khrisna Murphy created an article,

    How to Access SCORE Training in Engage

    How to Access Online Learning 1) Log in to Engage at https://score.force.com. 2) From the Engage homepage, click Access Online Learning on the left column, under the Volunteer Training section. 3)...

  • Khrisna Murphy created an article,

    How To: Search in Engage

    Audience: Introduction This guide is intended to show how to best use the global search box in the Engage system. From searching a client to a volunteer and practically any other data in Engage, i...

  • Khrisna Murphy created an article,

    Engage Bulletin 04-19-2021

    Engage Release Notes - April 19, 2021   The following enhancements in SCORE Engage will be available on 4/19/2021. In this release, the below changes will be available to all active users: Enhanc...

  • Khrisna Murphy created an article,

    Engage Bulletin 03-17-2021

    Engage Release Notes - March 17, 2021   The following enhancements in SCORE Engage will be available on 3/17/2021. In this release, the below changes will be available to all active users:...

  • Khrisna Murphy created an article,

    Google Calendar - How to Set Up Appointments

    Audience: Mentors Introduction Effective 3/26/2021 we are discontinuing any roll-out of the JRNI Calendar piece of the new Engage system to all new chapters going live. Based on your valuable feedb...

  • Khrisna Murphy created an article,

    JRNI Calendar - Staff List Missing --- RESOLVED

    Affected: Chapters live in Engage prior to March 2021 Reported Issue 03/05/2021 Issue Resolved 04/23/2021 Description of Issue: Chapters are unable to see any staff/mentor listed in any of their sc...

  • Khrisna Murphy created an article,

    Engage Cheat Sheet for Admins

    Audience: Engage Admin Roles About this Cheat Sheet The chapter admin that we know in CORE has been split into 4 admin roles in Engage namely:   Volunteer Intake Coordinator, Client Intake Coordina...

  • Khrisna Murphy created an article,

    Flowchart for Engage Questions

    Audience: All SCORE Members, SCORE Headquarters Staff & Contractors Introduction We have teams of experts with different roles and expertise who are ready to help your chapter during this transitio...