Client confidentiality is an institutional principle at SCORE. This means that a SCORE client’s confidentiality does not reside with a single volunteer or chapter, but is maintained as confidential within SCORE.
- SCORE volunteers cannot sign any client’s confidentiality agreements or any Non-Disclosure Agreements (NDA). In lieu of executing NDAs, a volunteer should describe (and show) the SCORE Code of Ethics and our relationship with the Federal Government/SBA as proof of confidential service.
- Any client that still demands an NDA after understanding our confidentiality and ethics principles and being shown our Code of Ethics should be recommended to seek assistance from another organization or a paid consulting resource.