Volunteer Profile Field Discrepancy

Date Issue Reported: 1/8/2025
Resolution Phase: Open

There is currently a bug regarding the Volunteer Profile field. While the mentor's "Mentoring Info Complete" and "Demographic Info Complete" fields are marked as "Yes" on their volunteer contact record, the "Volunteer Profile" field on their application still shows as "Not Complete."

Our Engage team is actively working to resolve this matter, and we will post an update once it has been fixed. Please feel free to use the "Follow" button located in the upper right-hand corner of this article for automatic updates to this issue.

These two are showing as complete:

Not updating on the Volunteer Profile area: