How Is HQ Incorporating AI Into Chapter Social Media?

Introducing Genius Reviews and Genius Search

Genius Reviews and Genius Search are two new products from SOCi designed to simplify and streamline how multi-location organizations like SCORE manage online reviews and optimize local profile listings using advanced AI technology. We are always exploring ways to enhance the Chapter Social Media Program, and we are excited to roll BOTH of these tools out in January!

Here's a brief overview of our launch strategy:

Here's what you need to know:

• The Genius Reviews Implementation rolled out for all chapters on January 2. 
• The Genius Search Pilot rolled out for 20 chapters on January 2. 
• No action required from chapters at this time as both tools will be managed by HQ on your behalf.

If you are interested in learning more about these innovative initiatives, please watch the recording of our January Social Media Webinar. This webinar was focused on delivering a deep dive of both products, including our criteria for selecting pilot chapters, metrics for measuring success and a live demonstration.

Additional details will be added to this resource as we move through the launch and implementation, so check back here for updates. 

Looking for information about Chapter Social Media? Return to the Support Center. 

Have a question?  Our social media team is here to provide additional guidance as needed. Please email socialmedia@score.org.