The Annual Code of Ethics helps our volunteers ensure the highest quality and standard in providing services to our clients. Completion of the SCORE Code of Ethics is required for all volunteers, including Mentors, Subject-Matter Experts, Workshop Presenters, and Volunteers.
This module is required by all SCORE volunteers to be completed annually. It will be open for volunteers beginning July 1 and must be completed by August 31.
- Provisional Volunteers who joined before July 1 and completed the prior year Code of Ethics module, will need to take the new FY23 module again before August 31.
- Volunteers who remain non-compliant as of September 1, will be moved to an Inactive status and will not be able to receive new clients. As stated in our SOM, should they remain non-compliant as of October 1, they will be dropped as a SCORE Member.
- SCORE Contractors and Vendors do NOT need to complete the Code of Ethics. SCORE HQ works with Panther and other staffing agencies to complete a separate Code of Ethics specific to paid contractors.
- 'Contractor' = an individual paid by SCORE/SCORE Chapters, generally brought in via a staffing agency, that potentially handles administrative content related to client and/or volunteer information.
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'Vendor' = an organization paid by SCORE/SCORE chapters for tasks not directly related with client information. (ie. website or social media marketing).
LIVE CHAT Support from 10am to 3pm ET: The Live Chat icon is found on the bottom right-hand side of this page and is available from 10AM to 3PM ET.
For information on the Code of Ethics tenets please see the SCORE Operating Manual section here.
For additional information on how to access SCORE Training click the links below.
Please allow up to 24 hours for the completed module to show up on volunteer reports.
How to Access in Engage: https://help.score.org/hc/en-us/articles/1500008100902-How-to-Access-SCORE-Training-in-Engage
**The SCORE Training site does require the use of pop-ups for this specific site. See a guide on disabling common pop-up blockers for SCORE specifically here.
For Volunteer Leaders
Volunteer completion of the Code of Ethics will show up on the Volunteer Roster Report. Information on how to access that report is here: https://help.score.org/hc/en-us/articles/115012404107-How-to-View-the-Chapter-Volunteer-Roster-Report
Please allow up to 24 hours for the completed module to show up on volunteer reports.
In case of extensions or concerns please contact volunteer.services@score.org.
Comments
8 comments
There should be a direct link to you FY 23 code of ethic requirement.............you can do better.
Hi David, we wish we could do that! In order to properly record the completion of courses, everyone does need to be logged into Engage first. So unfortunately a direct link is not possible with our current system limitations. If you have any challenges you can always contact help@score.org and there is live chat available on this very page from 10-3pm ET every day during the Code of Ethics annual renewal period (July-September).
We should have a direct link to the code of ethics like we did last year.
Tried again. I don't get how to do this. I have been a score volunteer and this could be my final day.
Hello! Thanks for your feedback. We have never been able to use a direct link to the Code of Ethics. It is a limitation to using a Learning Management System. You must be logged in to record completion of a course.
We are here and happy to help you live via chat on this page (from 10-3pm ET on weekdays) or you can always email help@score.org and schedule a time for assistance outside of those hours.
I can't access the code of ethics training
The process is rather cumbersome at best! I agree with the assessments "can do better". After several attempts, tried the chat, only find out no one there available yet!
I hate to be a negative Nancy, but honestly I don't remember it being this hard in getting into COE. Which by the way I still CAN NOT access. I changed the pop up blockers and I still cant get in. If the platform does not allow a simple access, then maybe we should consider moving it to a different platform? .
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