SCORE is making strategic adjustments to align with the Presidential Administration’s priorities and better reflect our commitment to “People and Culture.” This alignment aims to ensure that our programs, services, and initiatives remain relevant, effective, and fully compliant with updated regulations and directives.
Please review this guide to understand how you can stay compliant in delivering services to clients and communicating with the public. You must use your @scorevolunteer.org account to view the guide. Access will not be given to outside emails (Gmail, work email addresses, etc.).
This is a living guide that will be updated regularly as more information becomes available. Please refer to this regularly if you have questions about staying compliant.
This guide was last updated on 5/29/25.
Latest Updates
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5/29/25
The guide has been updated with a list of keywords and topics to carefully consider in website, workshop, and online content.
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5/12/25
Pre-approval process reinstated for all SCORE expenses. SCORE’s expense policies have been updated to specify which expenses are and are not permitted. See the Expense Pre-Approval Section for details.
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4/16/25
We must remain apolitical in all SCORE content, including workshops, webinars, articles (on SCORE.org or external publications), and other SCORE materials.
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3/24/25
Edited the “Specific Guidance for Expense Pre-Approval (For Approvers)” section to amend the pre-approval requirements.
“Because of the level-funding, we are able to relax SEVERAL of the earlier restrictions, AND EFFECTIVE MARCH 21,
- Travel RESTRICTION IS LIFTED
- Local travel does not need pre-approval
- District Directors’ preapproval for expenses is required, but only for expenditures over $500”
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3/4/25
The marketing team is working this week to republish Spanish-language content and content for women entrepreneurs. The Women’s Resource Hub was republished on 3/3/25. This page will be updated with local and national content as more women’s resources are available. Following the guidance in this guide, please refrain from mentioning gender and gender bias (and similar themes) in women’s content. We have also added a note in the guide about the Executive Order signed on 3/1 designating English as the official language. There is no impact to SCORE and we will continue providing services in other languages.
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2/16/25
We’ve added instructions on creating a segmented list for Spanish newsletters in the email section below. You can also access them here: Creating a Spanish Webinar List in Constant Contact
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2/11/25
Please see updated guidance on Women's content, Black History Month, workshops and events, paid partnerships/memberships, and email marketing and email signatures.
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2/7/25 Media/PR, Social Media and Community Partnership Updates
New information related to public relations, social media, and community partnerships is in the sections below.
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2/5/25 Budget Changes
Please see the updated guidance below on expense preapprovals.
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1/31/25 - Spanish-Language Content
As of 1/31/25, we will republish Spanish-language content that was previously archived from the website.
We will continue to provide access to our services for persons with limited English proficiency by re-publishing content we've already created with funding from previous years. Chapters can continue to offer Spanish-language events as long as those events do not target specific groups.
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