Regional Vice President Role Description

Title: Regional Vice President

Supervisor Title: Vice President of Field Operations

Date Revised: January 2025

Summary of Position: 

The Regional Vice President (RVP) is a Senior Volunteer Leadership role responsible for providing leadership and implementing the strategic and tactical objectives of the Organization. RVPs are selected by and report directly to the Vice President of Field Operations. The RVP provides strategic advice to the Executive Leadership Team, and ensures alignment with organizational goals, fosters collaboration, and acts as the primary liaison between District Directors, the Region's team, and headquarters (HQ). This role is crucial in providing priorities for the Region's Strategic and Operating Plans, driving operational excellence, and ensuring the successful implementation of plans and initiatives within the region for maximum impact. 

Key Responsibilities: 

Leadership and Mentoring 

• Provide leadership mentoring to chapter and district leaders. 
• Identify and develop future leaders, including Regional Directors (RD), if appropriate for RVP succession, functional, operational, and strategic support, District Directors and Associated District Directors (DDs and ADDs), Chapter Chairs (CCs), and Culture of Inclusion Ambassadors. 
• Assist DDs/ADDs with Chapter Chair succession planning. 
• Act as a change agent to support the evolution and innovation within and across the organization. 
• Lead by example, exceeding SCORE mentor minimum expectations. 

Collaboration and Communication 

• Encourage collaboration and a culture of inclusion within and across districts, chapters, and other regions. 
• Serve as the primary representative of regional volunteers to HQ and vice versa, ensuring effective communication and feedback loops. 
• In conjunction with the assigned DDs/ADDs facilitate effective cooperative relationships with the SBA Regional Administrator, SBA District Administrators within the region, and other regional partner representatives. 
• Amplify and support consistent messaging from HQ on strategy, processes, and policies. 
• Engage with leaders and volunteers through virtual or in-person visits across the region. 

Accountability and Performance Management 

• Oversee and implement plans for districts and chapters in line with their Annual Operating Plan. 
• Allocate budgets across districts, ensuring alignment with needs and growth initiatives. 
• Monitor and review district performance with district leaders, gathering innovations and successes to share within the organization. 
• Act as the final field escalation point for volunteer conflict resolution, before escalating to SCORE Headquarters. 

Strategic Planning and Execution 

• Provide strategic advice to the Executive Leadership Team. 
• Ensure compliance with SCORE Policies and Procedures. 
• Provide regular status reports on progress and risks to delivery for prioritized efforts. 

Operational Excellence 

• Drive operational excellence by optimizing processes and ensuring efficiency ensuring alignment with associated HQ processes. 
• Identify and implement innovative solutions to improve operational efficiencies. 

Qualifications: 

• 15+ years of experience in business management, community development, and small business experience preferred. 
• Senior leadership experience. 
• Recommended experience leading a SCORE District. 
• Excellent communication and interpersonal skills. 
• Proven ability to manage budgets and financial resources effectively. 
• Demonstrated experience in change management. 
• Ability to foster collaboration and build effective relationships. 
• Strong problem-solving skills and ability to handle complex situations. 

Professional Competencies: 

The key attributes are essential for effective leadership include: 

• Integrity - have the highest personal standards of honesty, reliability, and commitment to the role. They should lead by example and be trusted to always do the right thing. 
• Ability to Influence Others without Dominating - they should ensure all members use their skills for the good of the organization and allow each member to express their views. 
• Personal Strength - the role requires resilience and the ability to support others while also being strong in the face of challenges. 
• Clear Vision and Passion - have a clear vision for the organization and a passion for the work to maintain commitment during tough times. 
• Diplomacy - they must be able to maintain order and be diplomatic with individuals throughout the chain of command, staff, volunteers, clients, and community partners. 
• Persuasion and Negotiation - use persuasion and negotiation skills to resolve conflicts and problems effectively. 
• Leadership Skills - strong leadership skills are crucial to guiding the Region and its volunteers and employees toward achieving the Organization's goals. 

The Regional Vice President plays a pivotal role in ensuring the successful operation and growth of the region, fostering a collaborative and innovative environment, and maintaining alignment with the organization's overall strategy and goals.