Khrisna Murphy
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Articles
Recent activity by Khrisna Murphy-
Supported Systems and Applications
The SCORE Tech Team will not be able to troubleshoot any unsupported versions of Operating Systems and Applications. Please check below if your system and/or device are supported below. SUPPORTED...
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How to: Manage the Client Intake Queue (Match a Mentoring Request)
Audience: Client Intake Coordinator Introduction When a client submits a mentoring request, you'll receive an email notification, and the request is automatically sent to the Client Intake Queue. T...
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Managing the Volunteer Intake Queue
Audience: Regional Volunteer Intake Coordinators (RVIC)As a Regional Volunteer Intake Coordinator (RVIC), you manage new volunteer applications in Engage. This guide provides step-by-step instructi...
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How to Disable Common Pop-up Blockers
Use any of these links to turn off common pop-up blockers in browsers that might be preventing users from viewing a clickable link. *You must close the browser and then reopen it after making the c...
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Importing Client data from BIRT to Constant Contact
Download the data from BIRT Select BIRT Reports from the Engage homepage Select Client Information Report (c) from the list Select Chapter and Click OK to generate the report Click the Export ...
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Interviewer Guide: How to Manage Applications in Engage
As an Interviewer, you assess a prospective volunteer's application in Engage. This guide explains how to access your assigned interviews, submit your recommendation, and stay on track with timelin...
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Best Practices for Using the Keyword Search Feature
Audience: Client Intake Coordinators Limit to Three Keywords: Remember, you can use up to three keywords. Make sure each keyword is distinct and pertinent to the search to maximize the effective...
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Post-Event Process
Introduction The event status must be changed to Completed once it has concluded. If the field is not updated, the system will send reminder notifications to the Event Manager 48 hours after the ev...
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Training Recordings
Mentoring in Engage View the Zoom recording: Mentoring in Engage Training Session Download the presentation: Mentoring in Engage Presentation This Zoom training is required for all Provisiona...
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Engage Resource Toolkit
Updated October 2022 Table of Contents Toolkit for Mentors Toolkit for Client Intake Coordinators Toolkit for Event Managers Toolkit for Volunteer Intake Coordinators SCORE Engage Glossary of Ter...