Download Guide to Paypal Refunds
To process a refund for transactions made through the SCORE National PayPal account, some of the
following information should be obtained prior to processing the refund.
1.) Date of the transaction
2.) Transaction Amount
3.) Payer’s first and last name
4.) Payer’s email address
5.) PayPal Transaction ID found on the PayPal receipt
or by looking at the detail in Intacct under workshop revenue. It will be called the document ID.
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