Chapter Changes & Other Location Change Requests

Two types of Chapter/Location changes

1. Ongoing changes occur throughout the year and include:
   •  Chapter updates:
     • Phone number
     • Email address
     • Physical and/or mailing address
2. Fiscal year end requests are accepted through July 1st and are implemented between July 1st and October 1st.  These changes include:
   • Chapter updates:
     • Chapter name change
     • Chapter mergers
     • Closing
     • Opening (establishment or reactivation)
     • District Changes
     • Regional Changes
   • All District/Region changes

Beginning 2/1/23 please also use this form for address changes and other updates that need to be made to Chapter information in the SCORE Engage system. 

All fiscal year end location change requests must be approved by the District Director and Regional Vice President. The VP of Field Ops will give final approval.

1. Once approved by DD and RVP, a main point of contact (POC) should be identified for the Chapter.
2. The POC should review and complete the Location Change Checklist to the best of their ability. In case of questions, the POC can email volunteer.services@score.org.
3. Once the Checklist is complete, the POC should complete the change request form here.
4. When the form is submitted, it will be picked up by the SCORE HQ Project Manager who will communicate any outstanding items back to the chapter POC.  Once all checklist items are complete, the SCORE HQ Project Manager will review the change request with the team and respond back to the Chapter Point of Contact with an anticipated timeline within 2 weeks.

• Changes can be implemented more quickly depending on the number of requests; however, chapters need to communicate if a quick turnaround is needed when the request is made.
• The tentative timeline for any change request will be communicated to the chapter by the Project Manager at beginning of the process.
• Note: District and Region updates are only implemented at beginning of the new Fiscal Year.
• Chapter will be provided with timeline updates as each major portion of the process is complete – Engage data and reports, website update, and social media update (if necessary).
• All questions and concerns by chapters should be communicated to the HQ Project Manager, who will raise them to appropriate staff parties internally.

View SCORE Location Change History

View Status of Current Change Requests here