Asia W.
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Recent activity by Asia W.-
About: Annual Reports
Since FY2021, SCORE’s Annual Reports have evolved into a fully digital format. Downloadable PDFs have been discontinued, although each year’s Consolidated Financial statements for the previous fisc...
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BIRT Reports
Date Issue Reported: 03/17/25Resolution Phase: Open Update: There is an issue with mentors not being able to access the Clients Not Yet Contacted in BIRT Reports. The link on the Engage side needs ...
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SEAP Requests
Online Workshops & Live Webinars If you have completed an online workshop/webinar, please email the SCORE Help Desk informing this is a SEAP Request. We will verify that you have completed the onli...
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Experience Site Users Not Activated for Some Contacts Upon Update
Date Issue Reported: 2/27/25Resolution Phase: OpenDescription: We are experiencing an intermittent issue in SCORE Engage where some volunteers are not being automatically activated when their assoc...
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How to: Manage The Volunteer Intake Queue
Audience: Volunteer Intake Coordinator, Chapter Manager Introduction When a new volunteer application is submitted, it is sent to the volunteer intake queue. This is where the Volunteer Intake Coor...
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SCORE Engage Policy and Business Rules
SCORE Engage Policies Audience: All SCORE Members & HQ Staff Introduction As part of helping chapter leaders, Engage Facilitators, and Engage Training Coordinators prepare themselves to guide the...
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Engage Notifications
Date Issue Reported: 1/31/2025Resolution Phase: ResolvedETA: End of Day (1/31/2025) Affected Emails: Session notes, send notes to client, event surveys, event registration, and CIC notifications a...
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Onboarding a Provisional Volunteer
Audience: Coach, Volunteer Intake Coordinator, Chapter Manager Introduction Once a prospective volunteer has completed the interview phase and is accepted by the chapter, they move to provisional s...
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Engage Positions and Permissions
Audience: All Active SCORE Members Introduction In SCORE Engage, there are a few new position titles that were derived from the chapter admin position in CORE, such as: Volunteer Intake Coordinator...
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SCORE Glossary of Terms
Audience: All SCORE Members, SCORE Headquarters Staff & Contractors Introduction The purpose of the SCORE Engage Glossary of Terms is to provide definitions for terms within Engage.________________...