Asia W.
- Total activity 159
- Last activity
- Member since
- Following 0 users
- Followed by 0 users
- Votes 6
- Subscriptions 91
Articles
Recent activity by Asia W.-
Engage Search Results
Affected System: SCORE EngageDate Issue Reported: 3/27/24 (Resolved 4/3/24) Some SCORE Engage users are encountering the issue when using the global search feature. If you're experiencing any iss...
-
Email Limit Reached
Date Reported: 2/27/24 (Resolved)Affected Users: Engage The development team is currently investigating which remaining emails we can transition out of Salesforce, particularly focusing on event r...
-
Chapter Client Request-Need Action
Date Reported: 3/20/24 (Resolved)Affected Users: Engage Our development team is currently investigating the issue and will provide an update once they determine if it can be resolved today. It's im...
-
Key Mentor Processes
Table of Contents: Introduction Log in to Engage Update Your Profile Accept/Decline Mentor Request Add or Edit a Session Update a Client’s Mentoring Request Status Add a New Client Introduction A...
-
Urgent: Volunteers unable to send emails from Engage
Affected System: SCORE EngageDate Issue Reported: 02/13/24 ___________________________________________________________________________________ Status Update: 2/14/24 (11:00AM EST)Dear Volunteers,...
-
How to: Manage The Volunteer Intake Queue
Audience: Volunteer Intake Coordinator, Chapter Manager Introduction When a new volunteer application is submitted, it is sent to the volunteer intake queue. This is where the Volunteer Intake Coor...
-
SCORE Engage Policy and Business Rules
SCORE Engage Policies Audience: All SCORE Members & HQ Staff Introduction As part of helping chapter leaders, Engage Facilitators, and Engage Training Coordinators prepare themselves to guide the...
-
Onboarding Reminder- Notification
Affected System: EngageDate Issue Reported: 02/08/2023 Resolution Date: 08/14/23 (SCORESF-747) Description:Some volunteers who are “Active” may receive the SCORE Onboarding Reminder Notification...
-
Chapter Intake Queues- Sorting Order (A-Z)
Affected System: EngageDate Issue Reported: 11/4/22Resolved on Sept. 28, 2023Open Issue/Enhancements Sheet: SCORESF-656 Description: When mentoring requests & volunteer applications are transferr...
-
Zoom Basic for SCORE
SCORE Volunteers on Zoom SCORE HQ Guide to individual SCORE volunteer set-up in Zoom. Quick Start Guide created by SCORE Manasota Individual Volunteer accounts (@scorevolunteer.org is required) Vo...