Asia W.
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Articles
Votes on activity by Asia W.-
How to Create a Google Group Email
All Chapters/Volunteers have the ability to create a Google Group via their @scorevolunteer.org email, all users assigned to the group will receive the same email notifications to the assigned grou...
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Connect Your @scorevolunteer.org to your iPhone Mail Client
Steps to add using Mail App on iPhone/iPad If you are experiencing an incompatibility issue with the iPhone Mail Client (from steps below), please download the Gmail App from the App Store: SCORE E...
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BIRT Reports are Down
Affected System: Engage BIRT ReportsDate Issue Reported: 8/9/2024 Estimated Time of Resolution: Resolved We have been informed that our BIRT reports are currently down due to pages not fully load...
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Engage Global Search- Refine By "filters greyed out/freeze"
Affected System: EngageDate Issue Reported: 6/18/2024 Estimated Time of Resolution: No ETAStarting June 18, 2024, we have received multiple reports from chapters experiencing issues with the "Refin...
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Edit Location on Session Flow
Affected System: All Active Mentors/Engage UsersDate Issue Reported: 3/27/24 (Resolved)Issues/ Enhancements Sheet: SCORESF-1037 Details:Branch information is not displayed in the Session Notes; Edi...
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Engage Search Results
Affected System: SCORE EngageDate Issue Reported: 3/27/24 (Resolved 4/3/24) Some SCORE Engage users are encountering the issue when using the global search feature. If you're experiencing any iss...
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Chapter Client Request-Need Action
Date Reported: 3/20/24 (Resolved)Affected Users: Engage Our development team is currently investigating the issue and will provide an update once they determine if it can be resolved today. It's im...
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Email Limit Reached
Date Reported: 2/27/24 (Resolved)Affected Users: Engage The development team is currently investigating which remaining emails we can transition out of Salesforce, particularly focusing on event r...
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Urgent: Volunteers unable to send emails from Engage
Affected System: SCORE EngageDate Issue Reported: 02/13/24 ___________________________________________________________________________________ Status Update: 2/14/24 (11:00AM EST)Dear Volunteers,...
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Pause Mentor Assignments Field
Targeted Audience: Mentors, CICsAffected System: SCORE EngageDate Issue Reported: 09/14/2023Expected Resolution Phase: September 2023Issues/ Enhancements Sheet: SCORESF-886 Pause Mentor Assignments...