Mark Krosse
- Total activity 32
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Votes on activity by Mark Krosse-
I think calendly will be much easier for most mentors; see calendly.com (free version, which works with the mentor's svo calendar. Book me here, https://calendly.com/mkrosse-at-svo , to discuss fur...
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submitted Enhancement request to set the POTENTIAL_DUPLICATE field to allow filtering for Custom Reports for CIC
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This is confusing; and may be opposite to what the client needs and what the mentor needs. And may have unintended consequences. Does this apply only to existing Cases which have not yet been ment...
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Please clarify on CHANGE CASE OWNER, what if any email comms go to the client (hopefully none) Also - submitted ENHANCEMENT request that CHANGE.CASE.OWNER be added to the twisty dropdown menu of ac...
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Opened ticket on the UI - unable to save into a custom folder; custom folders are not visible in CIC UI; but there is this secret URL https://score.force.com/s/report/Report/Recent/Report/?querySco...
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It appears that including the link to the ZOOM webinar recording works correctly; if incorporated into the Body text of a chapter website RESOURCE/VIDEO posting - be sure to use the link widget, a...
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NOTE: Now being on the G-Suite platform, one can automate BIRT data flow into a Google Sheet using the =importhtml function. This eliminates many annoying steps and can provide real-time analytics ...