Khrisna Murphy
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Recent activity by Khrisna Murphy-
Training Recordings
SCORE Edge-ucation Sessions Note: Review the basics in Engage by viewing any of these recordings. Topic (Click to Open Recording) Intended Audience Date Held Mentoring in Engage Active ...
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AI Tools
In an era of rapid technological advancement, artificial intelligence has become an integral part of the professional landscape. The tools listed in this guide reflect our collective expertise and ...
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How to Access SCORE Training in Engage
How to Access Online Learning Note: To have a hassle-free experience without encountering any pop-up problems, we strongly recommend using the Google Chrome or Microsoft Edge browsers when accessin...
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Net Promoter Score (NPS) FAQs
Introduction Your Net Promoter Score indicates how satisfied clients are with the level of service provided by SCORE mentors. It is often expressed as a percentage. Fred Reichheld introduced the co...
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DaySmart Appointments Overview
After reviewing all of the information provided on the Support Center at https://help.score.org/hc/en-us/sections/9516567948435-Calendar-Pilot-Project, interested volunteers or chapters can ...
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Profile Best Practices - Guidelines
PROFILE PURPOSE & VALUE Volunteer Profiles are an essential tool to connect clients and SCORE volunteers. Our Profiles tell a story about you as a volunteer and SCORE as an organization and conne...
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How To: Assign/Update Position
Audience: Chapter Manager Introduction Volunteers in SCORE can participate in different positions. Some of these positions are in leadership roles in which volunteers are appointed as leaders. Som...
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Classic Search Button is not available in Mobile - Resolved
Affected Users: Client Intake Coordinators STATUS: Resolved Resolution: Configured WalkMe for Mobile users. Description of the Issue: We are aware that the Classic Search Button and other WalkM...
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SCORE Engage Constituent Journey Descriptions
Introduction During the process of prioritizing the system requirements and designing Engage, it became clear that our processes and the flow of information through the system naturally fell into t...
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Engage Resource Toolkit
Updated October 2022 Table of Contents Toolkit for Mentors Toolkit for Client Intake Coordinators Toolkit for Event Managers Toolkit for Volunteer Intake Coordinators Toolkit for Chapter Managers...