Khrisna Murphy
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Recent activity by Khrisna Murphy-
Google Calendar - How to Set Up Appointments
Audience: Mentors Introduction If your chapter is planning to incorporate the client-facing side of the calendar to allow clients to book their own appointments for mentoring it is required that yo...
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How to: Update Your Profile (Engage)
Audience: Volunteer Introduction Volunteer profiles are an important tool to help clients connect with mentors for help with their business. All volunteer profiles have the option of being searchab...
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SCORE Engage Chapter Training Toolkit
Audience: Engage Training Coordinators INTRODUCTION The purpose of the SCORE Engage Chapter Training Toolkit is to provide Engage Training Coordinators with specific training resources to train the...
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How To: Book and Manage Appointments
Audience: Client Intake Coordinator, Mentor Introduction The Engage Calendar (JRNI) is a system that allows clients to view a mentor’s availability for a session and book the session online. This a...
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A Comprehensive Guide to Classifications
Audience: See each section to view Audience Introduction This is a comprehensive guide about classifications. It covers the different classifications available in Engage and the various training re...
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How To: Add a Co-Mentor
Audience: Mentor Introduction Co-mentors can be added at the time the original session is entered or by editing an existing session. Below are the steps in adding the co-mentor by editing an existi...
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How To: Record or Edit a Mentoring Session
Audience: Mentor Introduction Once a mentoring session has been held with a client, it is the responsibility of the mentor to record their session notes in Engage. This article is focused on walkin...
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Engage is Down for UAT and Production - RESOLVED
Affected: Impacting all US Salesforce Users Reported Issue on 06/09/2021 -- Resolved as of 6/10/2021 Description of Issue: Engage is sporadically unable to connect. Impacting all users in the East...
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Becoming a Provisional Volunteer
Audience: Provisional Volunteers Introduction Now that you've been accepted as a provisional volunteer, you should have received the Email messages, Welcome to SCORE Engage and about your new Googl...
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Best Practices for JRNI Calendar
Best Practices for JRNI Calendar Client-Facing Side Deployment Introduction Engage provides a scheduling calendar that can be useful for the clients to book their own appointments with the chapter...