Khrisna Murphy
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Articles
Recent activity by Khrisna Murphy-
Importing Client data from BIRT to Constant Contact
Download the data from BIRT Select BIRT Reports from the Engage homepage Select Client Information Report (c) from the list Select Chapter and Click OK to generate the report Click the Export Da...
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Engage Bulletin 12-02-2021
Engage Calendar Release Updates - December 2, 2021 We wanted to reach out to all of you and provide an update on the changes that were made this week to the JRNI scheduling tool to improve us...
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How To: Book and Manage Appointments
Audience: Client Intake Coordinator, Mentor Introduction The Engage Calendar (JRNI) is a system that allows clients to view a mentor’s availability for a session and book the session online. This a...
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How To: Create an Event During COVID-19
Audience: Event Manager Introduction Policy: The Event Journey in Engage was designed and subsequently built to support policies approved of and signed off on by the SCORE HQ Executive Leadership...
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How to: Generate Engage Reports
Audience: Volunteer Intake Coordinator, Client Intake Coordinator, Event Manager Introduction The Engage reports offer real-time reports and analytics and are highly customizable. The reports l...
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A Comprehensive Guide to Classifications
Audience: See each section to view Audience Introduction This is a comprehensive guide about classifications. It covers the different classifications available in Engage and the various training re...
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How to: Handle Duplicate Requests
Audience: Client Intake Coordinators and Active Mentors Introduction Engage has improved its process in handling duplicate requests in the assignment process. When the Client Intake Coordinator ass...
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How to: Update Your Profile (Engage)
Audience: Volunteer Introduction Volunteer profiles are an important tool to help clients connect with mentors for help with their business. All volunteer profiles have the option of being searchab...
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Fact Sheet about Importing Attendance
Audience: Event Managers Introduction The SCORE HQ Support Team will work with you to manage events that were created and managed in Constant Contact prior to your chapter’s transition to Engag...
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Managing Constant Contact and Chapter Website for Event Journey
Audience: Event Managers and Chapter Webmasters Introduction SCORE Chapters will continue to use Constant Contact to communicate to volunteers, clients, and your community about your chapter’s even...