Khrisna Murphy
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Articles
Recent activity by Khrisna Murphy-
How To: Book and Manage Appointments
Audience: Client Intake Coordinator, Mentor Introduction The Engage Calendar (JRNI) is a system that allows clients to view a mentor’s availability for a session and book the session online. This a...
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How Clients Book Appointments
Audience: Client Introduction The Engage Calendar (JRNI) is a system that allows clients to view a mentor’s availability for a session and book the session online. Once a client has selected the ‘...
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How To: View the Engage Calendar
Audience: Client Intake Coordinator, Mentor Introduction The Engage Calendar (JRNI) is a system that allows clients to view a mentor’s availability for a session and book the session online. This a...
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SCORE Engage Chapter Training Toolkit
Audience: Engage Training Coordinators INTRODUCTION The purpose of the SCORE Engage Chapter Training Toolkit is to provide Engage Training Coordinators with specific training resources to train the...
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How To: Record or Edit a Mentoring Session
Audience: MENTOR Introduction Once a mentoring session has been held with a client, it is the responsibility of the mentor to record notes from the session in Engage. This article is focused on wa...
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How to: Update a Volunteer’s Status
Audience: Chapter Manager Introduction It is important for all SCORE volunteers to maintain an accurate status. A status can be applied to a volunteer’s record automatically by the system based on...
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How to: Migrate Your Constant Contact Events
Audience: Event Manager Introduction Chapters should continue to use Constant Contact up until their SCORE Engage go live date. The SCORE HQ Engage team will work with you as that date approaches ...
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How to: View, Update & Manually Add Event Registrants
Audience: Event Manager Introduction While planning and managing an event, an Event Manager may need to access information about event registrants. This article walks you through how to access a r...
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How to: Handle a Duplicate Application
Audience: Volunteer Intake Coordinator Introduction When an applicant submits a duplicate application, a system notification is sent to SCORE Headquarters and to the applicant. The Chapter no long...
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How to: Take Ownership Of A Case In Engage
Audience: Volunteer Intake Coordinator, Client Intake Coordinator Introduction When a volunteer application or client mentoring request is submitted to SCORE Engage, a case is created based on tha...