Stephanie Holmes

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  • CORE Basics for Volunteers (Webinar)

    Held on Tuesday, September 26, 2017 This webinar will review the everyday activities with which all SCORE volunteers should be familiar when using the CORE system. This includes accessing training ...

  • Chapter Admin Responsibilities in CORE

    Each chapter can have a member or members appointed as the chapter admin. Here are some of the chapter admin’s list of responsibilities: Facilitate mentors in utilizing CORE for reporting all clie...

  • How to Properly Close Out a Client Request

    Login to CORE either as the chapter admin or as a Volunteer to On the CORE homepage, click the View Clients Not Yet CounseledVolunteers use the LEFT sideChapter Admins use ...

  • How to Change Your CORE Password (While logged in)

    Go to  On the login page, enter your username and password into the SCORE Client and Volunteer Login area and click LOG IN.  You will be automatically directed to the h...

  • How to Change A Volunteer's Status (Provisional, Active, Dropped, Inactive)

    1. Log in as the Chapter Admin at . 2. For a list of your chapter's Active and Provisional volunteers click the 'Manage Chapter Info & Volunteers' link on the CORE home ...

  • Drupal Introduction

      1.1  Drupal Basics Drupal is a content management system (CMS). It’s used to keep the content of our various sites organized and up-to-date. These are terms that we use to help describe different...

  • How to Email Face to Face Clients Using CORE

    Before proceeding with the steps below, please ensure that your account is linked to CORE.  1. From the My Clients page: Volunteers are able to email their clients and save th...

  • How do I print all of a client’s sessions?

    After finding your client, select the View Session Details button next to the client listing. On your web browser, select the File tab and click Print (or CTRL + P or Command + P). You will notice...

  • How do I delete a client?

    The best practice is to enter a Close-Out session as clients cannot be deleted from the CORE system, for steps on the closeout process, please click here.

  • How do I search for another SCORE volunteer’s contact/expertise?

    1.  Login to CORE using the instructions here.  2.  Hover over the Volunteers tab. 3.  Click Find from the drop-down.  4.  Enter the fields you’d like to search for. Enter keywords in the Career S...