Top Support Center Articles and Updates

Top 10 Viewed Support Center Articles (updated monthly)

1. MEMO: Masking and Distancing and Vaccine Policy Updates (COVID-19)
2. Volunteer Directories and Maps
3. New Volunteer Training
4. Managing Your Chapter Website
5. Simple Steps for Starting Your Business
6. Form 14 - Volunteer Reimbursement Expense Report & Check Request Form
7. Upcoming Live Engage Trainings
8. SCORE Volunteer Onboarding Guidelines
9. Profile Best Practices - Guidelines
10. How to: Update Your Profile (Engage)

New Articles this Month

• Volunteer Spotlights
  • Port of Kalama aims to fill market space with budding entrepreneurs
  • SCORE Fairfield Recognized as Business Advocate of the Year
  • SCORE Cleveland's Agile Mentoring Super Star
• When a mentor leaves SCORE... managing the clients that remain
  
• Mentoring Request Limit Reached (Open Issues)
• Proper Sponsor Recognition/Acknowledgement (Policies & Procedures)
• Key Fundraising Policies (Policies & Procedures)
• Ask SCORE Columns - New 2023
• Accounting Term Glossary (Policies & Procedures)
• Website-related Enhancements and Bug Reports

Article Updates this Month

• Clear Cache and Cookies - Updated to show how to clear cache and cookies in various browser types with screenshots
• Google Calendar Using the Appointment Scheduling App - Added in clarification for logging in as an individual mentor versus logging in as a Client Intake Coordinator (CIC)
• Volunteer Recruitment Videos - Added 2 new videos exploring mentoring from the client and volunteer perspective
• Office Depot Supplies - Discount code no longer valid. Added guide on how to download Office Depot application to get a SCORE QR code for in-store discounts. 
• Email Mentoring Guidance - Added clarification on what counts as an email mentoring session
• SCORE.org Online Courses - Information about new interactive courses released for clients