Audience: Event Managers and Chapter Webmasters
Introduction
SCORE Chapters will continue to use Constant Contact to communicate to volunteers, clients, and your community about your chapter’s events. The below info-graphic illustrates these changes.
In this article, you'll find helpful information on how Constant Contact interacts with the Event Journey in Engage. Also featured in this article are the steps on how to add the following blocks: Upcoming Events and Events Calendar which can replace the function of the Constant Contact widget in your chapter website.
Table of Contents
- Enabling Constant Contact Sync
- Finding the Event List Folder
- Where to Find No-Shows
- Add Block: Upcoming Events
- Add Block: Events Calendar
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Enabling Constant Contact Sync
When creating a new event in Engage, the Constant Contact Sync Enabled box is checked by default. Check this section in the How to Create an Event - Email Marketing: Constant Contact.
Finding the Event List Folder
1) In Engage, when Constant Contact Sync is enabled in an event, it creates an Event Contact List. You can find the Event Contact List Name in the event record page by scrolling down to the Constant Contact List section. Copy this list name or the 5-character ID to be used in step 3 below.
2) Then, login to your chapter's Constant Contact account.
3) Select Contacts, then select Lists, and then enter the name of the event.
Pro-tip 1: Search the Lists using the 5-character ID.
Pro-tip 2: Downloading the list in Constant Contact on the day of the event is a practical alternative if you want to keep a record of the registrants in a spreadsheet.
Where to Find No Shows
When the attendance is updated for an Event in Engage, the No Shows and Canceled registrants are kept as Engage Contacts but will be removed from the Constant Contact event Contact List. They will however remain as Contacts in Constant Contact. Follow this guide to search the contact record in Constant Contact.
1) Optional step: Identify the No Show registrant from the Event Registrations page. Copy the Name or Email Address of the registrant.
2) Login to your chapter's Constant Contact account.
3) Then, select Contacts and enter the Name or Email on the field provided.
Add Block: Upcoming Events
1) Go to https://www.score.org/volunteer-login and Log in as a webmaster.
Note: Contact help@score.org if you do not know your chapter's webmaster login.
2) Go to the page to edit e.g. Local Workshop page and then click the Layout tab.
3) Then, click on “Add block”.
4) From the types of blocks available, select “Upcoming Events” from the options.
5) Configure the details for this block and then click Add Block at the bottom of the page. Refer to this guide for information regarding the fields: Drupal 9 Webmaster Guide - Upcoming Events
6) If you want to edit the block you just created, click the pencil icon in the top right corner.
Add Block: Events Calendar
1) Go to https://www.score.org/volunteer-loginand Log in as a webmaster.
Note: Contact help@score.org if you do not know your chapter's webmaster login.
2) Go to the page to edit e.g. Local Workshop page and then click the Layout tab.
3) Then, click on “Add block”.
4) From the types of blocks available, select “Events Calendar” from the options.
5) Configure the details for this block and then click Add Block at the bottom of the page. Refer to this guide for information regarding the fields: Drupal 9 Webmaster Guide - Upcoming Events
6) If you want to edit the block you just created, click on the pencil icon in the top right corner.
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