Audience: Event Managers and Chapter Webmasters
Introduction
SCORE Chapters will continue to use Constant Contact to communicate to volunteers, clients, and your community about your chapter’s events. The below info-graphic illustrates these changes.
In this article, you'll find helpful information on how Constant Contact interacts with the Event Journey in Engage. Also featured in this article are the content bands Upcoming Events and Events Calendar which can replace the function of the Constant Contact widget in your chapter website.
Table of Contents
- Enabling Constant Contact Sync
- Finding the Event List Folder
- Where to Find No-Shows
- Removing Constant Contact Widget from your Chapter Website
- Adding Content Bands: Upcoming Events
- Adding Content Band: Events Calendar
- Pin Events from Other Chapters
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Enabling Constant Contact Sync
When creating a new event in Engage, the Constant Contact Sync Enabled box is checked by default. Check this section in the How to Create an Event - Email Marketing: Constant Contact.
Finding the Event List Folder
1) In Engage, when Constant Contact Sync is enabled in an event, it creates an Event Contact List. You can find the Event Contact List Name in the event record page by scrolling down to the Constant Contact List section. Copy this list name or the 5-character ID to be used in step 3 below.
2) Then, login to your chapter's Constant Contact account.
3) Select Contacts, then select Lists, and then enter the name of the event.
Pro-tip 1: Search the Lists using the 5-character ID.
Pro-tip 2: Downloading the list in Constant Contact on the day of the event is a practical alternative if you want to keep a record of the registrants in a spreadsheet.
Where to Find No Shows
When the attendance is updated for an Event in Engage, the No Shows and Canceled registrants are kept as Engage Contacts but will be removed from the Constant Contact event Contact List. They will however remain as Contacts in Constant Contact. Follow this guide to search the contact record in Constant Contact.
1) Optional step: Identify the No Show registrant from the Event Registrations page. Copy the Name or Email Address of the registrant.
2) Login to your chapter's Constant Contact account.
3) Then, select Contacts and enter the Name or Email on the field provided.
Removing Constant Contact Widget from your Chapter Website
1) Login as a webmaster in your chapter website e.g. https://www.chapter.score.org/user/login
2) Select the landing page to be edited e.g. Take A Workshop.
3) Click Edit. Then, select Content Bands from the left panel.
4) Find the WSYWIG content band containing the Constant Contact widget and click Remove.
5) Then, click Confirm Deletion. When done, scroll to the bottom of the webpage and click 
.
Adding Content Bands: Upcoming Events
1) Login as a webmaster in your chapter website e.g. https://www.centraljersey.score.org/user/login
Note: Contact help@score.org if you do not know your chapter's webmaster login.
2) Select the landing page to be edited e.g. Take A Workshop.
3) Click Edit. Then, select Content Bands from the left panel.
4) Under Content Band type, select Upcoming Events to add this content band.
5) Add a header, adjust the display format and select the number of event rows to display.
6) Then, scroll to the bottom of the webpage and click .
7) Check out your finished work.
Adding Content Band: Events Calendar
1) Login as a webmaster in your chapter website e.g. https://www.centraljersey.score.org/user/login
Note: Contact help@score.org if you do not know your chapter's webmaster login.
2) Select the landing page to be edited e.g. Take A Workshop.
3) Click Edit. Then, select Content Bands from the left panel.
4) Under Content Band type, select Events Calendar to add this content band.
5) Add a calendar header that will be displayed above the calendar.
6) Then, scroll to the bottom of the webpage and click .
7) Check out your finished work.
Chapter Events Pinning
1) Login as a webmaster in your chapter website e.g. https://www.centraljersey.score.org/user/login
Note: Contact help@score.org if you do not know your chapter's webmaster login.
2) Select the landing page to be edited e.g. Take A Workshop.
3) Click Edit. Then, select Content Bands from the left panel.
4) Under Content Band type, select Filtered Events Listing to add this content band.
5) Modify this content band by adding a Header, set the Items Limit, and check the box next to Show Pinned Events.
6) Then, click at the bottom of the page to apply the changes.
7) Next, click Content on the top-left of the page. Then from the drop-down, select Chapter Events Pinning and then select Events Search.
8) On the Event Search page, you can search the event listing by typing the event title or by adding filters e.g. Attendance Type, Event Type, Event Date, Language, and/or Chapter Name.
9) When you find the other chapter's event, check the box before the Featured Image column then, click the button on the top of Pin Item(s) for my chapter.
You'll get this note on the top of the page if you've successfully pinned the event.
10) You can now review the pinned event on your chapter's landing page.
Note: If more than 3 events are featured, next/previous arrows are visible.
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