Volunteer Engagement Index Mean Score by Chapter

The Volunteer Engagement Index mean score is an aggregate of the 6 engagement questions on a 5-point Likert Scale.

1. I understand how my role contributes to the success of SCORE
2. My fellow volunteers are passionate about providing outstanding client service
3. I feel energized volunteering for SCORE
4. I am proud to be associated with SCORE
5. I would recommend SCORE to friends and family as a great place to volunteer.
6. I intend to continue volunteering with SCORE for at least another 12 months

Volunteer Engagement Index and Client Engagement Index by Chapter can all be viewed here.

Chapter Chair Action Planning Guide to Engagement