Audience: Event Manager
Introduction
After creating an event, it is common for an Event Manager to require the ability to modify event details or include additional materials and training presentations in the event record.
This article provides comprehensive instructions on accomplishing these tasks effectively. It serves as a valuable resource for Event Managers seeking to make edits or enhancements to their events. To view the full list of notifications for the Event Journey, click here. (You must be signed into your @scorevolunteer.org account.)
Table of Contents:
- Modify Event Information
- Add Workshop Presenters
- Remove/Replace Workshop Presenters
- Add Event Resources
- Add Event Main Image
Before modifying your event record in Engage, please make sure to check Best Practices in Event Creation.
Modify Event Information
1) From the Home Page, select Events - Last 90 Days. Note: Other list views can also be used here: Upcoming, Need Action, Completed.
2) Select the event record.
3) Click the Edit button.
4) Enter new or updated existing information. Also, scroll down to the other event details you may want to modify or review using the scroll bar on the right. If you are missing the scroll bar, please review the Best Practices for Mac Users. When done, click the Save button.
Add Workshop Presenters
1) From the Home Page, select Events - Last 90 Days. Note: Other list views can also be used here: Upcoming, Need Action, Completed.
2) Select the event record.
3) Once on the event record, click the Add Workshop Presenter button.
4) Enter the name of the Workshop Presenter and click Save.
Note: A Workshop Presenter will get a notification email when they are added to an event. They also get the reminder email sent out 24 hours before the event starts.
5) You will now be able to view Workshop Presenters on the event record.
Remove/Replace Workshop Presenters
1) From the Home Page, select Events - Last 90 Days. Note: Other list views can also be used here: Upcoming, Need Action, Completed.
2) Click on the event record to be updated.
3) On the event record page, find the Workshop Presenters section. Click the drop-down arrow . Then, select Edit.
4) In the edit window:
- To remove the Workshop Presenter (WP), click the X next to their name in the Workshop Presenter field.
- To replace the WP, type the name in the same field and select from the drop-down results.
- Then click Save to complete the change.
Note: If the SCORE Workshop Presenter does not show up in the result, check that their profile in Engage includes the Classification of a Workshop Presentation. Review this guide if the volunteer needs to add the Add-on Classification: Workshop Presenter.
Add Event Resources - Include Resource in the Confirmation Email
1) From the Home Page, select Events - Last 90 Days. Note: Other list views can also be used here: Upcoming, Need Action, Completed.
2) Select the event record.
3) Add event materials and presentations.
- Use Upload Files if you are adding a file from your local drive to the Event page for the first time. Or you can drag and drop files from your computer.
- Use Add Files if you are adding a file previously saved in the system
- When using the Add Files button, a Select Files window will open up for you to select any existing files owned by you, shared, recent, etc.
- Search the document you wish to upload in this event, select them by clicking the checkbox next to the file, and click Add. Note: You can upload up to 10 files at a time.
4) To include the file in the Event Confirmation Email that goes out to every registrant (when they register for an event), click the drop down and View File Details.
5) On the next page that opens, click the pencil icon to edit the option to include the selected file in the Registration Confirmation Email.
6) Check the box to Include (the file) in Registration Confirmation and then click Save. The file will be included in the Registration Confirmation Email sent to registrants.
Please note that files are now sent as attachments in the Confirmation Email, with a total email size limit of 8 MB, including attachments and email content. If the total size exceeds this limit, you’ll receive an error message, and the attachments won’t be included. To ensure successful delivery, please keep attachments within this limit.
Add/Replace an Event Main Image
1) From the Home Page, select Events - Last 90 Days. Note: Other list views can also be used here: Upcoming, Need Action, Completed.
2) Select the event record by clicking the Event Name.
3) On the top of the event record page is a section for the Event Main Image. Click the Upload New Image button.
4) Upload your image from your local device or drag and drop it to the Image Upload window. Then click Next.
Note: Make sure that your event image has a unique filename before uploading it.
5) Click Done when the file is successfully saved in the system.
6) Review your uploaded image on the next window. You can remove your image completely by select the Remove Image button or you can also replace the image by uploading a new image file. Click Next when done reviewing.
7) The image is now available on top of the event record page. When the event is published online, this Event Main Image will appear on the left side of the event landing page online.
Relevant Resources: |
Comments
5 comments
Updated Article - Added a section on how to Remove/Replace a SCORE Workshop Presenter.
3/6/2023 - Updated screenshots to reflect the enhancement made on the new homepage layout.
6/1/2023 - Updated: removed a section regarding in-person to Zoom webinar change since it is no longer applicable
4/26/2024 - Updated content on the Remove/Replace Workshop Presenters section.
11/01/2024 - Updated Limit on attachment, from 25MB - Salesforce has changed this limit to 8MB.
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