View the SCORE Operating Manual (SOM)
**The SCORE Operating Manual is also accessible through the Volunteer Support Category for new volunteers to reference during onboarding.
FY 22 SOM Updates
Updates to SCORE’s Operating Manual will be made quarterly and announced on the field leadership webinars. The updates will also be listed out on this page of the Support Center.
Quarter 1 (Oct-Dec 2021)
|
Update |
Section |
Description |
|
Appropriate Use of Technology & Equipment |
Chapter 2 |
Examples of appropriate and inappropriate email and IT systems usage |
|
Harassment-Free Workplace |
Chapter 7 |
Provides steps volunteers should take if they are mistreated by a client |
|
Gift Cards |
Chapter 8 |
New policy to state that gift cards and other items of cash value |
|
Sources of Income |
Chapter 8 |
Lists all allowable and not allowed sources of income a chapter may receive |
|
Clerical and Independent Contractor |
Chapter 4 |
Process for employing clerical staff for the chapters |
|
Mileage Document |
Chapter 8 |
Added text to state that requests over $25 must include documentation of distance traveled |
|
Procurement Threshold |
Chapters 4 and 8 |
Update to expand the procurement threshold for contracts from $5,000 to $10,000 |
|
Background Checks |
Chapter 2 |
Slight update made to the Felony Policy |
| Loss or Damage to Personal Property |
Chapter 9 |
This section was taken out |
| Liability Protections During a Government Shutdown |
Chapter 9 |
Text added to clarify that volunteers are still protected during a government shutdown |
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