October 17, 2024
Notification Mediums
- Help Desk
- Support Center
Important Notice: Constant Contact Copy Functionality Issue
Dear SCORE Chapter Leaders,
We're writing to inform you about a recent issue affecting the copy functionality between the main SCORE Constant Contact account and chapter sub-accounts.
Issue Overview
- Problem: Starting October 17, we encountered an issue when copying email drafts to specific sub-accounts.
- Result: Chapter drafts were inadvertently copied to all SCORE chapter accounts.
Impact
You may find email drafts in your Constant Contact account that are irrelevant to your chapter's subscribers.
Required Actions
- DO NOT send these unrelated drafts to your email lists.
- Please delete any drafts from your chapter account that are not intended for your subscribers.
Current Status
- Constant Contact is aware of this glitch.
- We have implemented a temporary workaround to prevent further unrelated drafts from being added to your chapter account.
Next Steps
We will post an update in the Support Center when the issue is fully resolved.
We appreciate your patience and understanding as we work to correct this issue. If you have any questions or concerns, please don't hesitate to contact campaigns@score.org.
Thank you for your cooperation.
10/17/2024
Campaigns@score.org
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