Intermittent Notifications Sent

Follow

Comments

7 comments

  • SCORE Staff

    Timeline has been updated 

    0
    Comment actions Permalink
  • Nancy Chouinard

    Is this an Engage problem or a problem with our SVO account?  We recently experienced a problem receiving emails from a Client to a Mentor.  The Mentor accepted the Client's mentoring request and sent an email from Engage to the Client.  The Client claims they sent three emails back to the Mentor but only the 3rd email actually was received by the Mentor.  Same problem or do I need to submit a new request?

    Nancy

    0
    Comment actions Permalink
  • Khrisna Murphy

    Moved ETA to end of March

    0
    Comment actions Permalink
  • SCORE Staff

    Hi Nancy - this is an Engage issue only. If you are still having issues with emails getting through SVO (and they are not in spam) please do send help@score.org examples so we can investigate.

    0
    Comment actions Permalink
  • Khrisna Murphy

    ETA updated to end of May. We apologize for the inconvenience.

    0
    Comment actions Permalink
  • Khrisna Murphy

    ETA updated to end of June.

    0
    Comment actions Permalink
  • Khrisna Murphy

    We've updated the ETA to next month. We're on the last batch of moving the notifications to our new system to finally resolve this ongoing issue.

    We appreciate your patience, please contact help@score.org if you have other concerns.

    0
    Comment actions Permalink

Please sign in to leave a comment.