Khrisna Murphy

Engage Training Specialist

Khrisna has been with SCORE since 2013, and proudly serves as the Engage Training Specialist across all SCORE leading multiple live Engage Trainings each month, working with a core group of Volunteer Engage Trainers and Testers, and supporting volunteers and chapters as needed with the ins and outs of Engage. 

Khrisna's background is in Linguistics (University of the Philippines). She worked in Call Centers for almost 8yrs - Dell Peripherals, Apple software tech, and Cisco tech support. Khrisna volunteered for groups in the Philippines such as Fisherfolks and Women Literacy. She migrated to the US in 2010 and worked in a brokerage company in NYC, before moving to VA in 2013 and joining SCORE.

Khrisna's hobbies include: playing Overwatch and World of Warcraft PC games, crocheting amigurumi, reading and rereading Joyce Carol Oates books, learning other languages, playing the piano and guitar and drums

Pet peeves: Slow internet

Asia White

Senior Customer Service & Software Specialist

Asia has been with SCORE since May 2014 and is a Senior Customer Service & Software Specialist. She attended Marymount University with a degree in Information Technology, has hands-on experience working with various software systems, and is a certified HDI Support Center Analyst.

Asia is a lifetime learner and enjoys taking classes. She is currently studying Japanese and looking to visit Japan in a few years. She likes to explore new places around the DC Area, enjoys her three cats, and spends time with friends and family.

Brittany Kadlec

Senior Customer Service & Software Specialist

Brittany has been working in tech support for 6 years. She previously worked for iDevices LLCwhich was a smart home automation company. 

Brittany has been with SCORE since 2021. She received her certification in HelpDesk Institute (HDI) Training - Support Center Analyst Certificate.

A fun fact about Brittany is that she’s a twin. 

Mat Tse

Senior Customer Service & Software Specialist

Mat has been with SCORE for 8 years. The first 4 years he started as an Administrative Assistant with the Accounting Department helping with shipping and logistical duties, Volunteer Recognition programs, and technologically supporting the annual National Leadership Conference.

He then transitioned over to the Technology Department as a Data & Client Support Specialist supporting our SCORE Volunteers and SCORE Clients and also helped with SCORE’s transition over to Engage. Mat is also certified as an HDI Support Center Analyst.

Outside of Mat’s professional background, he has a great interest in Formula 1 racing as he recently attended the Canadian Grand Prix.

Carlos Monte' Skinner

Customer Service & Software Specialist

Carlos has been with SCORE HQ almost 3 years to the date. During his time with SCORE, he was able to become a certified HDI Support Center Analyst.

Carlos has a B.A. in Communication. After graduation, he played basketball (FIBA) professionally for almost 5 years, internationally, which included Mexico, Saudi Arabia, Qatar, Hong Kong, and Taiwan.

Carlos served 8 years in the ARMY, 6 years active and 2 years reserve, and during this time, he was the Information Management Officer (IMO) that provided full IT procurement and management for 2 military installations, 3 networks, 7 dental facilities and over 300 military and civilian personnel.

Carlos created his small business, Custom Kids Jukebox, which focused on building the cognitive development in children through audio and visual means. While they were operating they were able to customize 95% of children’s names from 5 languages and create 30+ songs. 

Carlos has also been active in higher education for the past 6 years, teaching introductory computer courses to management information systems with Keiser and Ultimate Medical.

Carlos has coached and mentored basketball teams, youth and special needs, as well as advocating and teaching swimming lessons for black youths. 

He enjoys playing and watching sports, grilling, Call of Duty and anything outside, particularly four-wheeling and horseback riding.

Grady Adams

Customer Service & Software Specialist

Grady has been with SCORE for just over 1 year, joining the organization on September 20, 2021.

Grady has been a part of numerous Help Desks since 2019 when he began his career in tech troubleshooting for an Internet Service Provider.

Since 2019, Grady has become certified in CompTIA ITF+, A+, and Security+ certified, as well as completing the HDI Support Center Analyst certification.

In his free time, Grady volunteers with the Non-Profit Get Outside Alliance where volunteers work with the Texas State Parks on any projects, ranging from trash and trail clean ups, to the building of new pathways, to helping a state park prepare for reopening to the public.